Mailing and returns address
QualGear LLC
820 S. Central Expressway
Anna, TX 75409, United States
Every return needs an approved RMA before it ships — request one by email or phone first.
QualGear · Anna, Texas
Contact us. US-based support, Monday through Friday.
Call, email, or send a message below. QualGear customer service and technical support teams are based in the United States — we do not offshore support.
Three ways to reach us. Phone, email, or the form below.
- Call +1 972-423-5015Mon–Fri, 9:00 a.m.–5:00 p.m. CT
- Email support@qualgear.comInclude your order number or model number for a faster answer.
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Hours Mon–Fri, 9:00 a.m.–5:00 p.m. CTClosed on major U.S. holidays; hours may change during severe weather.
Urgent or time-sensitive order? Call our operations team at +1 972-423-5015 before you place it.
Send a message. Orders, returns, warranty, and product questions.
Tell us how we can help. Messages go to QualGear support in Anna, Texas and are reviewed during business hours, Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time.
Good to know
Address, pickup, and routing. The practical details.
Local pickup, by appointment
Local pickup from the Anna, Texas distribution center may be available for DFW-area customers. Confirm in advance that the item is in stock, the order is ready, and the facility is open — and bring ID and your order confirmation.
Golf equipment orders
Golf products are fulfilled and shipped by our golf specialist partner. For status or support on a golf item, select the Golf equipment orders topic in the form — we route the request. Partner details are in the disclosure on each golf product page.
What helps us respond faster
Your name and contact information, order number, model number or SKU, proof of purchase when relevant, a concise description, and photos or video for damage, missing-part, compatibility, or installation issues.
Quick linksPolicies, programs, and answers.
FAQ
Support hub
Shipping information
Warranty
Dealer and commercial program