How do I choose the correct mount or mounting kit?
Start with your exact equipment model, its weight, its mounting pattern, the installation location, the supporting surface, the required extension or drop, and the adjustment range you want. Then compare those against the QualGear model's published specifications and manual.
How do I know whether a TV or monitor mount is compatible?
Confirm the display's weight, the mount's screen-size range, the mounting-hole (VESA) pattern, and clearance requirements. Your equipment must fall within all published limits — meeting only one, such as screen size, is not sufficient.
How do I know whether a projector mount is compatible?
Confirm the projector's weight, its mounting-hole locations, the mounting orientation, the required ceiling drop, and the installation surface and structure. For universal brackets, verify the adjustment range reaches the projector's mounting points without obstruction.
Can I select a product based only on the equipment screen size?
No. Always verify weight capacity, mounting pattern, dimensions, clearances, hardware requirements, the supporting structure, and the installation conditions as well.
What is the QualGear Pro-AV line?
A modular line for demanding commercial installations: ceiling adapters, 1.5-in NPT extension pipes, pipe connectors, projector brackets, and truss, vaulted-ceiling, and custom-drop solutions.
Can Pro-AV components be combined to create a custom drop?
Compatible components may be combined when the specifications, threading, load ratings, and instructions permit. The complete assembly must be evaluated as a system, and the lowest applicable load or installation limit controls.
Can QualGear confirm compatibility for my project?
QualGear can provide specifications and general technical information. For a useful review, provide the equipment make and model, weight, mounting pattern, ceiling or wall type, desired drop or extension, photos or drawings, and any unusual site conditions.
Does a compatibility review replace professional engineering or onsite inspection?
No. Remote guidance cannot verify concealed structure, substrate condition, local code, field dimensions, or workmanship. Structural or code-sensitive installations need a qualified professional.